Air Canada redefines Canadian map

Air Canada sent an email promoting their Canada East-West flight passes that piqued my interest. So I checked out the Eastern and Western offers and was proud to see that Manitoba (my home province) was included in both.

However, my glee was short-lived. When I tried the East-West flight pass, Manitoba had mysteriously dropped off the map (leaving only a shadow of its former self). In a related note, the Maritimes were dropped from that offer, too.

So what gives? Is Air Canada trying to say something about which provinces are wanted on the voyage and which are not?

I’d say it’s yet another example of our national airline not thinking about the consumer and missing the mark.

Brace yourself, if you want to see this in action, you have to go through a typical AC maze-like experience. You need to click here, scroll down to the site map, scroll all the way down there to search, type in flight pass, click on the first hit, then click on North America Pass. Typical AC, you can’t get there from here syndrome… (It was easier to click in the email link.)

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